Wood in Egg Roll??

My parents dragged me up to work at their restaurant today, and it was a pretty interesting day. I picked up the phone, and a woman began telling me how she had found a piece of wood in her egg roll and ask what we would do about it. Well, I gave the phone to my mom and my mom began denying that there could be wood in there and implying the woman must be mistaken (their restaurant needs much better PR skills...) but I took the phone back and told her to come down.

Moments later, a woman was standing in front of me and showed me and my mom the piece of wood that she had found. She said that her boyfriend had already eaten a piece of wood and my mom said she'd give them something for free and reached out to take the egg roll and wood, when the lady pulled back and said that she can't give it because her boyfriend was going to take it and show the Health department.

Now here's a problem... Getting your restaurant closed by the Health department is a nightmare for any restaurant owner, and my mom started trying to bargain with the woman. In the end, the woman decided that she would (against her boyfriend's wishes. He was cursing at her over the phone...) just take my mom's offer.

But she didn't just take something small. Her order was around $30. She acted like she was all nice with us, but she wasn't above extorting us either. She got her way in the end, and we got the piece of wood back.

Apparently, the wood had broken off from a wooden spoon or something that they used to mix the stuff that egg rolls are filled with. It was an honest mistake, and there was a man who was willing to destroy several people's income over an honest mistake. Yes, mistakes can't go unpunished. But how far is too far? Can you destroy people's lives for revenge? Or do you let them slide by even if they did something wrong? American courts just can't protect against abuse. A woman is being sued by the RIAA for $1.92 million dollars for downloading 24 songs. Where does the madness end?

-Gary M.